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Our Services

At Carrick & Reid Property Management, we provide comprehensive block management services designed to ensure the smooth and efficient operation of residential buildings. Our approach is proactive, professional, and personalised, ensuring that every aspect of property management is handled with the utmost care and attention.Here’s how we manage the collection of service charges and the wide array of services we offer:

We manage a wide array of services

Apartment Complex

1

Service Charge Collection

Timely and Transparent Billing: We issue accurate and timely service charge invoices to all leaseholders, ensuring clarity and transparency in all charges. Each invoice is itemised, detailing the services covered, so leaseholders understand exactly what they are paying for. Service charge budget’s are reviewed annually in line with the development’s financial year and agreed with the client before issuing. Leaseholders are provided with a full service charge budget report providing a breakdown of all costs annually.

2

Inspections  

​Monthly inspections are completed on all communal areas and any wider estates within developments, with an inspection report and photographs being recorded and produced via a dedicated app. 

Additional inspections (weekly/bi weekly) can be carried out if required.

3

Efficient Arrears Collection

Our dedicated accounts team monitor payments and follow up promptly on any overdue accounts. We implement clear, fair policies for handling arrears, working with leaseholders to resolve payment issues amicably and efficiently. 

We strongly advise and work with leaseholders to set payment plans to avoid the above from happening. 

Safety is paramount and the core of our service 

Apartment Complex

4

Insurance 

We work with expert insurance brokers to assist clients with the annual renewal of their buildings, directors and officers and engineering insurance policies ensuring that the required level of cover is provided at the best rates. Assistance is also provided with any insurance claims. 

5

Compliance & Fire Safety Legislation

Compliance and fire safety legislation is regularly reviewed, and our company policies are updated in line with any new legislation that comes into force within the industry. This will be applied to all developments to ensure full compliance is adhered to. 

6

Contractor Procurement 

Contracts are reviewed regularly to ensure that developments are getting the best value for money for the services provided. Contractors are vetted before being included on our approved contractor list with copies of insurances and relevant experience being requested and reviewed. 

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© 2023 by Carrick & Reid Property Management. All rights reserved.

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